What distinguishes Customer Community Plus licenses from standard Customer Community licenses?

Customer Community Plus licenses are designed to provide enhanced capabilities compared to standard Customer Community licenses, particularly concerning access to advanced features and functionality. This distinction allows organizations that utilize Customer Community Plus licenses to offer a more robust experience to their community users.

With Customer Community Plus licenses, users gain access to additional functionality, such as the ability to see and interact with an expanded set of Salesforce objects, including cases and custom objects. This increased level of access enables community members to leverage more complex features within the Salesforce ecosystem, thereby driving greater engagement and collaboration.

While other options may pertain to different aspects of Salesforce licensing, they do not highlight the distinctive features that elevate the Customer Community Plus licenses above the standard offerings. For example, mandatory training sessions or cost-saving bulk options are not specific to the functionalities and capabilities provided by the licensing type itself. Therefore, the focus on advanced features and functionality is the key differentiator of the Customer Community Plus licenses.