What is the general use case for external app licenses in Experience Cloud?

The general use case for external app licenses in Experience Cloud primarily revolves around the ability to incorporate highly customized Experience Cloud Sites. With external app licenses, organizations can provision access for users who interact with external applications that require a unique set of permissions and features tailored to specific business needs.

These licenses allow businesses to enhance user experiences by enabling custom integrations, workflows, and functionalities that go beyond the standard out-of-the-box offerings of Experience Cloud. By leveraging these customized capabilities, organizations can create a more personalized and engaging environment for their users, ultimately improving satisfaction and engagement with the platform.

Other options, while relevant in their contexts, don't specifically align with the unique purpose of external app licenses. For instance, managing user access levels is more fundamental and generally applies to all user types without requiring the advanced flexibility provided by external app licenses. Similarly, creating standard experience templates and providing baseline storage for user data are functionalities that exist within the platform's core capabilities and do not necessitate such specialized licenses. Thus, the focus on customization in Experience Cloud Sites distinctly highlights the role of external app licenses as a means to develop specific, tailored user engagements.